The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Off Script: Into the future with AI-first Customer Service

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

CHAPTER

Introduction

Exploring the transformative impact of AI on customer service with insights from key figures at Intercom, showcasing the shift towards AI-first support processes and the real-world effectiveness of AI agents in delivering instant, consistent, and excellent service.

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