EP 195 - Alison Prator (Float) The evolution of Customer Experience at Hyper-growth Startups
CHURN FM
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How to Deal With Customer Churn in 90 Days
Andrew Michael: I don't think that you can even attempt to take on churn and it's probably seems incredibly obvious. But yeah, at the start of my career, I've no idea what these things were. It's almost like a trick question itself. 90 days is not much time to have a big impact, but it's always interesting to know what people would gravitate towards. Having that human touch and having. People double down and work with customers could go a long, long way.
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