Getting SaaS pricing right (2/2) - Varun Shoor, Kayako | BTS E15 | SaaSBoomi Podcast
SaaSBoomi
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How to Naming Your Plans
Service Desk Plus product came into existence, that's a company product which made billion dollar cumulatively. I was in support, pre sales and support in Zoho. So there will be Op Managers support folks, as I said, I will be there. You'll have nerds coming over there. See, please don't reinvent the wheel. That's what I would say. Customer in software doesn't care if you have a separate name for it. It's okay to have it as base plan pro plan and I'm okay with that. The way they talk will be so nice,. They will appreciate, they will thank you, they will talk nicely to you. More emphatic.
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