Throwback Thursday with Chris Voss
Negotiations Ninja Podcast
00:00
The Little Yeses Make Us Happy
When you can give someone the control of saying, no, that's when you're creating the positive emotion in their mind. We forget how uncomfortable we're made to feel when somebody tries to get us to say, yes. Nobody reacts positively to picking up a phone and hear a voice on the other end and say, have you got a few minutes to talk?
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