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The Importance of Personas in Marketing
Marketing is using it to capture audiences that are not a customer yet, right? It doesn't mean that we don't do that in the US world. But the one thing that we 100% needs to do is that use the persona to figure out ways to use that persona. Again, representing a real group of users that you're trying to retain,. That is more useful way to use persona to me because it's a much more specific task that you’re trying to design a solution to.