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User Personas - What They Are, When They're Good, & Problems They Cause

Prodity: Product by Design

CHAPTER

The Importance of Personas in Marketing

Marketing is using it to capture audiences that are not a customer yet, right? It doesn't mean that we don't do that in the US world. But the one thing that we 100% needs to do is that use the persona to figure out ways to use that persona. Again, representing a real group of users that you're trying to retain,. That is more useful way to use persona to me because it's a much more specific task that you’re trying to design a solution to.

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