S2E7: BCG-Style Case Walkthrough with Experienced Hire
Strategy Simplified
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Do You Want Data on the Lifetime Value of the Furniture?
We do find that these customers that buy from us often will repeat their purchase. And those repeat customers tend to purchase from us for up to three years after three years. So maybe if we wait until another, not just 12 months, but six, 18 months, and maybe there will be another wave of buying, even though there's not a sales associate, a sales associate to it. But then on that, I think we might have to do more look into the customers or customer surveys or look into what kind of products they've bought in the past.
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