103 Creating a Customer Journey with Mike Lackman, CEO of Trade Coffee
Well Made
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Amazon Alexa and the Voice
I'm not personally a big voice user yet, but I do feel that it's just going to keep taking over more and more of those replenishment type of things. To the extent that Apple Amazon, Google don't open that up in a way, it really hampers your ability to be a part of that. It would be so cool if you could just sit in the middle of my kitchen and say like, Hey, trade coffee... But those opportunities are pretty limited still.
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