How I Built This with Guy Raz cover image

Dermalogica: Jane Wurwand

How I Built This with Guy Raz

CHAPTER

How Did the Chemist Not Think It Would Work?

We weren't using any ingredients that were controversial. We were eliminated, a lot of the irritating ingredients. And so in the nine months that we were testing the product as we were developing it, we hadn't had any incidents of reactions or allergies,. I mean, so that was it. You just like, you just launched? Yeah. So we launched in January of 1986. The chemist who developed these formulas came to us in December of 85, so a month before we were due to launch and said that he did not believe in the product. Why did he say that to you? Because he'd just seen so many startups fail. This is the chemist, this is not factory owner,

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