5min chapter

Analysis cover image

Does work have to be miserable?

Analysis

CHAPTER

The Problem With Hierarchies in the Workplace

Howarth has gone from loss-making to £8 million profit in a year. The company is now focusing on its people, investing in their skills and knowledge. Stacey Bridge started at Howarth originally as a cleaning assistant. Her boss Jim Lipptrot encouraged her to study for formal qualifications. Patricia Finney says the whole UK economy is missing out on these returns.

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