Southwest Airlines IT Meltdown Aftermath, Lessons from 100,000 ERP Case Studies, Digital Transformation Overview
Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy
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Navigating ERP Implementation Challenges
This chapter delves into the vital role of program management offices in technology workstreams during software implementations, focusing on change management and business process optimization. It highlights the need for mid-market companies to prioritize process re-engineering and effective technology usage to overcome common pitfalls in ERP implementations.
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