Cecelia Raine on Freddie Mac’s vision for servicing
HousingWire Daily
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Enhancing Mortgage Servicing Through Personalization
This chapter explores the significance of personalized servicing in the mortgage industry, catering to the unique communication preferences of consumers. It emphasizes the role of modern platforms for improved accessibility and collaboration among homeowners, servicers, and technology partners to streamline processes. The discussion highlights Freddie Mac's mission to innovate servicing through effective partnerships and technology integration, ultimately enhancing the borrower experience.
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