What's Happening now in Teams Phone, Meeting Rooms and Contact Center with Cloud Revolution's Adam Ball
Microsoft Teams Insider
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Transition to Cloud-Based Systems in Telecommunication
The chapter delves into the rapid shift to cloud solutions in organizations during COVID, focusing on the migration to modern telephony systems and the challenges posed by legacy mindsets. It explores the evolution of telephony features and the reasons behind cloud migrations such as cost consolidation and simplification of tools. The discussion also highlights the trend towards shared calling plans and team collaboration tools in place of individual phones for communication efficiency.
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