Measuring Success in RevOps [Special RevOps Podcast Episode]
Sales Strategy & Enablement by Revenue.io
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Adaptive Excellence - What Does That Lead Do Behaviourally?
Howard Kurtz: How do you make certain that your reps have that adaptive excellence? And what are you doing to help them be situationally aware so that when that right lead comes, that they know how to deal with it? Kurtz: I think that comes back to really great enablement and really great discovery. So it's behavior both ways. We think about the behavior in terms of the prospect or customer. How do we match that behavior on the sales side, on the CS side,. On the support side to make sure we get those customers for life?"
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