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Episode 137: Triangles - What They Are, How They Work and How to Manage Them
The Non-Anxious Leader Podcast
Taking Responsibility and Avoiding Triangles
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This chapter explores the second strategy for managing triangles, which involves returning responsibility to the person complaining. It discusses the underlying reasons for complaining and provides useful phrases to redirect the problem to the complainer, stressing the significance of neither arguing nor agreeing. Recognizing this process is crucial for effectively handling and avoiding triangles.
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