'Sorry, all our agents are busy right now'
The Bottom Line
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Is Your Customer Service Strategy Changing?
Businesses are not trying to deceive you in any way, says stephen fry. They want to deliver the best quality customer experience they possibly can with their resources and technology. You won't find an industry that is cares so much about custober experience and people - it's a very, very people focused industry. If you enjoy this edition of the bottom line, do scribed to the series on b b c sounds or your preferred podcast provider.
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