Meet the boss: Liz Reid of Google
Economist Podcasts
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Innovating Search and User Engagement
This chapter explores the evolution of search technology towards more intuitive and multi-modal interactions, allowing users to ask questions in a conversational manner. It emphasizes balancing data-driven approaches with instinct to foster innovation while illustrating the continuous journey of improvement in products like Google Maps. The discussion also highlights Google's culture of innovation through the 20% rule, encouraging exploration beyond job responsibilities and learning from both successes and failures.
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