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#506 - Elizabeth Stokoe - The Science Of Analysing Conversations

Modern Wisdom

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The Art of Engaging Cold Callers with Lenny the Chatbot

This chapter explores the effectiveness of pre-recorded sales calls, focusing on the humorous character Lenny, a chatbot designed to simulate conversations as an elderly Australian man. It highlights the reactions of cold callers as they interact with this automated tool, revealing the complexities of engagement in automated sales.

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