When Someone Says No, There Are Four Turn Around Statements

When someone says no, is it our fault? Is it something that we should take responsibility for? No, i don't really think so. Six out of those seven barriers are within our control... other than the timing element. And my favourite will, which i have taught thousands of times, is when some one says no, you smile and say, obviously you have a reason for saying that. Would you mind sharing it with me? That little sentence gets them to open up, tell you why they're holding back. So based on this truth, it just makes sense o not say no, but to say yes. Don't you agree?