Tiffani Bova On Wowing Customers With An Experience Mindset
Elevate with Robert Glazer
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Exploring the Evolving Dynamics of Tipping Culture
This chapter delves into the complexities of tipping culture, examining its impact on customer experiences and employee compensation. It discusses the challenges faced by businesses in transitioning away from tipping and highlights the importance of fair pay for employees. The conversation also touches on the role of technology in improving customer satisfaction and employee efficiency within enterprises.
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