9. You Are Not the User: How the the False Consensus Effect Can Lead Good Design Astray (feat. Alita Joyce, UX Specialist at NN/g)
NN/g UX Podcast
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Using Users in the Design Process?
Amsia Ma: There's always this risk, right thet if we're making all these decisions, that we're going to be biased in all those decisions. But should they just be kind of coming up with their own solutions? I think that it can depend on the process. Amsia ma: i'm a huge proponent for including users in the process in a lot of different ways. And listening to what feedback they have.
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