Jay Simons (Atlassian) Shares the Secret to Creating Compounding Customer Value
BUILD with Blake Bartlett
00:00
The Importance of Customer Engagement
We have people that I like to think of as additional friction members. So they're evaluated using free kind of evaluate for a standard product page version, private free. And so you have a 70, 70 or 14-day trial of the minute product and then the metric that we're looking post-app was just active usage. That's what this measure is on. Sees that. We say any customer that is trying one of our products, you can ask sales and we'll send them back to help people answer any questions you have.
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