BUILD with Blake Bartlett cover image

Jay Simons (Atlassian) Shares the Secret to Creating Compounding Customer Value

BUILD with Blake Bartlett

CHAPTER

The Importance of Customer Engagement

We have people that I like to think of as additional friction members. So they're evaluated using free kind of evaluate for a standard product page version, private free. And so you have a 70, 70 or 14-day trial of the minute product and then the metric that we're looking post-app was just active usage. That's what this measure is on. Sees that. We say any customer that is trying one of our products, you can ask sales and we'll send them back to help people answer any questions you have.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner