19min chapter

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Efficiency Metrics, Management, and Consolidation - Tony Boor’s CFO Playbook for Scaling Blackbaud

Run the Numbers

CHAPTER

The Dynamics of Financial Metrics and Efficiency

This chapter explores various efficiency metrics critical for assessing sales performance, customer acquisition costs, and retention rates. It emphasizes the importance of benchmarks like Annual Recurring Revenue and discusses the significance of financial metrics such as Economic Value Added and Return on Invested Capital. The conversation covers the challenges organizations face in financial planning and the transition towards more sophisticated, centralized systems for improved efficiency.

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