The Hustle Daily Show cover image

How to Nudge Your Customers Into Taking Action

The Hustle Daily Show

00:00

The Power of Unfinished Tasks in Customer Engagement

This chapter explores the unfinished journey principle, highlighting how interrupted tasks are remembered more vividly than completed ones. It also illustrates this concept with Airbnb's successful use of strategic prompts to enhance customer engagement and feedback.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app