Is Customer Empathy a Difference Maker?
CFO Bookshelf
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What if We Could Measure the Vibe in the Company?
i will send you a lank. And i'll mention this in our outrow. His name is mike berlin. He was on our show a couple of years ago. Mike's firm has proprietary sotware that can measure the velocity of the vibe in your brand. There or uses in business if you use a social listening platform, and you start tod be able to take that information in.
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