Growth marketing expert Ramli John on why you’re getting user onboarding wrong
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Understanding the User Onboarding Process and the BJ Fogg Behavior Model
This chapter focuses on the user onboarding process and strategies to prevent user drop-off. They discuss the BJ Fogg behavior model, making onboarding easier, increasing motivation, and finding the right balance with prompts.
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