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Live Episode! Starbucks: Howard Schultz

How I Built This with Guy Raz

CHAPTER

Are You Good at Cold Calling?

I didn't like coal calling. Once i became a sales person at zirox, it was clear to the people at ziro that i had some talent. And i stayed there a number of years. But all along i knew that the discipline, the regimentation, the lack of kind of personal cactivity,. i was very restless, and i was looking for a way out. I wasn't happy. It's interesting, because a lot of people we've had on the show, like sarah blakeley, started out selling things door to door. Do you think that was importante? I do because i think the rejection of coal calling, the humility that comes with the

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