CNN's Jake Tapper shares his tips on how to get into a restaurant. One technique involves having your assistant call ahead and ask if there is any way he can come in, even though the restaurant has already booked him out. The other tip: If you have two bordeauxs left over from an earlier reservation, put them on the side of the room so that when something opens up, they will be available for use.
Nick Kokonas joins to discuss his his company Tock (10:50), his world-class restaurant group Alinea (0:54), how restaurants can improve their operating leverage (18:05), digital experiences augmenting hospitality (39:41), why tipping needs to be replaced (44:50), the labor supply (56:16), inflation (1:00:27), employee health and more!