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How to Coach an Employee Who’s Struggling to Perform

HBR On Leadership

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Navigating Emotional Intelligence in Healthcare

This chapter explores the challenges and emotional reactions of a new employee in a healthcare environment, with a focus on her struggle to accept feedback. It emphasizes the importance of coaching for emotional intelligence and resilience, discussing effective communication strategies for managers. The chapter also addresses the dynamics of team interactions and the need for collective responsibility in managing conflicts and enhancing workplace culture.

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