R, this is unrelated to me in relationships. I'm looking at this from a business perspective. Where did you fail in he line of planning the logistics? Where did those go wrong? And what's this going to cost me in the future? What’s it going to cost us as a company if we don't fix these things now? It seems like you'r combining two concepts. You've got the attention to detail, obviously, the small little things. But there's also something that andy talks about all the time, and we've had a podcast on this specific subject. He always talks about how the inefficient is essential,. Sometimes to do the things that really bond