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S1 E10 | Paradigm Shifts You Need to Become Truly Customer-Centric
The Circuit Breaker
Are You Really Customer Centric?
In the last 15 years, i think we've made a living at basically help people stop features and build a product that is. In most cases, people say weren't complete, but it was. It literally just took off and went ain. You find those few critical dimensions that, in a certain context, are meaningful. And then you exploit those to help people realize weight in situation when i'm struggling with these things,. When i'm seeking this outcome, this small set of features and benefits ar really marbal, but everything else isn't.
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