Building a SaaS Business from Prototype to Scalable Product

The chapter details the journey of three co-founders transitioning from full-time work to creating a SaaS startup to solve data challenges faced at Trustpilot. It highlights the rapid prototyping process, reliance on segment.com, and iterative development based on customer feedback. The discussion focuses on developing a SaaS solution, from creating a makeshift product for initial customers to defining the ideal customer profile for product-market fit.