
Essentials for Leveling-Up Strategy with AI - with German Soto-Sanchez of Broadridge
AI in Financial Services Podcast
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Unlocking the Value of Data in Financial Services
This chapter explores the evolution of customer service workflows in the financial services sector, highlighting their newfound importance in leveraging data for enhanced customer relations. It discusses the challenges of legacy technology and the critical role of effective documentation in overcoming data underutilization and ensuring compliance.
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