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You're Goig to Be Great at a Lot of Things
When people feel like they're out of control, they begin to shut down. So if you're talking to some one on the other side of the table and you feel them beginning to shut down using body language or inflection,. step back, maybe take yourself out of the context of that conversation so they don't immediately shut down. It's possible for you to have a productive conversation ycause we don't want to push too hard, and then people just check out.