'Sorry, all our agents are busy right now'
The Bottom Line
00:00
The Electronic Call Menu
Only 30% of people were trying to get face to face appointment that was prepandemic. It's now only ten%. That gives you 90 % of patients who were looking to other communication mediums with their surgeries, right? Just one don't understand a few tricks of the trade, because these are all things that we've experienced. The electronic call menu, i have got through innumerate things. I go through a menu, and i really believe i'm getting the same person at the end of the five layers of menu option. Is that true? You know, press one for new subscription to press two to if there's a problem with your subscription, press three you want to
Transcript
Play full episode
