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Empowering Careers through AI-Enabled Talent Marketplaces
This chapter explores the 'Unlocked' talent marketplace at Mastercard, designed to enhance employee career development through skill acquisition. It discusses the transition to skills-based structures, the importance of change management, and how AI tools are being utilized to improve performance management and employee well-being. The conversation emphasizes the need for organizations to adapt to new roles and nurture AI competencies to maintain workforce agility and alignment with business goals.