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Delight Your First 100 Customers: An Easy Framework To 10x Revenue | Espresso Hour E14

The Espresso Hour

CHAPTER

The Importance of Customer Experience in Entrepreneurship

Daniel: I always kind of thought that the key to any sort of entrepreneurship, either like small one person business or building a high growth startup. But people just completely abandon the obsessing over the customer and the customer experience," he says. "If you are just so obsessive about making the person feel seen and heard and understood...you're right there"

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