3min chapter

Lenny's Podcast: Product | Growth | Career cover image

Unorthodox PM wisdom: Automating user insights, unselling job candidates, logging every decision, more | Kevin Yien (Stripe, Square, Mutiny)

Lenny's Podcast: Product | Growth | Career

CHAPTER

Automating User Research: Tools and Techniques for Product Managers

This chapter explores the vital role of automating user research in product management, prioritizing direct customer engagement over secondary insights. It highlights effective tools for B2B contexts that streamline sourcing interviews and capturing customer feedback, allowing product managers to gather insights efficiently.

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