Self-centeredness can often keep us trapped and sometimes it is just like okay i need to just get out of my own head here for a minute and just focus on someone else. The more everyone that that customer touches in your organization, the more that customer is satisfied and fulfilled. Apple remains a model for all this kind of stuff right in general they're exceptional at the customer experience. There's something about the vibe of the place that we love because we are not afraid of using them these are not words  right when i've said how many people have asked me if I won the lottery randomly after helping out? It would be cool and inherent suddenly yeah but there was no such thing

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