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The secret power of onboarding, w/Canva's Melanie Perkins

Masters of Scale

CHAPTER

Mastering Onboarding: Engaging Users and Employees

This chapter explores the critical role of effective onboarding in enhancing user experience and employee training, using Canva's successful strategies as a case study. It emphasizes the balance between structure and enjoyment in onboarding processes, aiming to create a sense of inclusion and unity among both users and team members.

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