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21min chapter
366: Omar Zenhom — Crafting Success Without a Tech Background
The Bootstrapped Founder
Navigating Customer Feedback and Product Development
This chapter emphasizes the significance of engaging with a diverse customer base for valuable feedback, rather than fixating on major clients. It highlights the unexpected success of simple features like automated email notifications and stresses the importance of maintaining relationships with customers. The discussion also covers the challenges of project management and the value of a customer-centric approach in fostering trust and satisfaction.
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