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366: Omar Zenhom — Crafting Success Without a Tech Background

The Bootstrapped Founder

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Navigating Customer Feedback and Product Development

This chapter emphasizes the significance of engaging with a diverse customer base for valuable feedback, rather than fixating on major clients. It highlights the unexpected success of simple features like automated email notifications and stresses the importance of maintaining relationships with customers. The discussion also covers the challenges of project management and the value of a customer-centric approach in fostering trust and satisfaction.

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