Those of who work in learning and development like to think we're in the business of behavior change. But we often don't have an in-depth understanding of what current behaviors are, or how to change them. 

In this week’s episode of The Mindtools L&D Podcast, Ross Garner is joined by Ross Dickie and Dr Anna Barnett to discuss: 

• methods for understanding behavior; 

• digital learning methods for changing behavior; 

• methods for measuring change. 

During the discussion, Ross Garner described the Dunning-Kruger effect. 

Ross Dickie mentioned libertarian paternalism, very much a friend-of-the-show. 

Anna referenced the COM-B model of behavior change. 

In ‘What I Learned This Week’, Anna recommended a presentation from the Behavioral Insights Team, and Ross G referenced his video on nudge theory. 

Ross Dickie discussed Jevon’s paradox, based on Satya Nadella’s tweet about Chinese AI firm DeepSeek. 

And Ross Garner recommended a thread on X, where famous movie scenes are recreated as Lego. 

For more from us, visit mindtools.com. There you’ll also find details of our Manager Skill Builder, our on-demand management development program that intelligently adapts to every user.  

Connect with our speakers    

If you'd like to share your thoughts on this episode, connect with us on LinkedIn: 

• Ross Garner 

• Ross Dickie 

• Dr Anna Barnett