
How Companies Like Google and Alibaba Respond to Fast-Moving Markets
HBR IdeaCast
Navigating Market Orientation and Organizational Culture
This chapter examines Tencent's market orientation, particularly through its platforms like WeChat and JD.com, to better understand consumer behaviors. It discusses the importance of agility and collaborative leadership in fostering a culture of innovation necessary for responding to fast-changing markets. Additionally, the conversation highlights the need for companies to adapt to various external trends while empowering employees rather than exercising control.
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