Marc Stickdorn 'Journey Map Ops Q&A'
The Human Centered Design Podcast (Premium)
00:00
How to Do Duin Maps
The first problem is different software. You have loads and loads of different software, which is not competable. So you need to standardize the softwer you're using. The second issue is the content of the maps. Often they different structures. And obviously, if you want to create a hierachy of maps, you need to be able to link them into each and keep them up to date.
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