Q&A With Tommy - Doubling Down on Core Markets and Rethinking Expansion Strategies
The Home Service Expert Podcast
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Mastering Customer Experience and Discipline
This chapter highlights the critical role of exceptional customer experience in call centers, aiming for high booking rates while valuing clients. It explores strategies for enhancing online reputation through user-generated content, effective communication, and successful recruitment practices. Additionally, the discussion emphasizes the importance of personal wellness, discipline in various life aspects, and strategic financial planning for new business launches.
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