This chapter explores the significance of regularly evaluating and challenging the methods and approaches that an organization has become emotionally attached to, using the analogy of an old couch that people hold onto due to sentimental attachment.
In 2012, I discussed why successful leaders always seek to understand the "why" behind the "what" and that it is essential for leaders to be learners. The only way to learn is to ask questions. There are six questions that are still relevant and important for organizations to ask today.
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