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Strategic Marketing and CRM Innovations
This chapter explores strategic marketing approaches for targeted advertising across platforms like Google and Facebook, and highlights the innovative use of project management tools as CRM solutions. It discusses the development of a dedicated CRM product based on user feedback, emphasizing the benefits of integrating multiple functionalities into a single platform. The conversation also delves into the competitive landscape of the software industry, the role of AI in enhancing user experience, and the implications of these innovations on future pricing and public market engagement.