Chris Voss is former lead international kidnapping negotiator for the Federal Bureau of Investigation. Chris is current CEO of the Black Swan Group which specialises in solving business communication problems using hostage negotiation solutions. Chris helps companies secure and close better deals, save money, and solve internal communication problems between senior management and employees.

Chris is also author of the national best-seller Never Split The Difference: Negotiating As If Your Life Depended On It, which is out now. 

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