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Pocket Guide to Conflict Mediation by Casandra

Strangers In A Tangled Wilderness

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Navigating Conflict Resolution

This chapter explores the intricacies of guiding individuals through conflict towards constructive, future-oriented behavior. It underscores the significance of feeling heard and the collaborative strategies involved in mediation, while also addressing the challenges of setting realistic expectations for solutions. Emphasizing the value of understanding different perspectives, the discussion illustrates that sometimes the path to resolution lies in simply agreeing to move forward without further escalation.

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