Today’s episode of “To The Point” is a big one, and it’s just part 1!💥

Chris Yano brings together some of the biggest names in home services—Kevin Comerford (Service Champions), Jonathan Bancroft (Wrench Group, formerly Morris-Jenkins), and co-host Chad Peterman—for a conversation packed with real talk, industry wisdom, and a whole lot of energy.

What’s on the table? Winning cultures, leadership transitions, and how to stand out in a crowded market. These guys have built and led powerhouse businesses, and they’re not holding anything back.

If you’re ready to level up your business (or just want to feel like you’re in the room with some industry legends), hit play now! 🎧🔥

Don’t miss next week’s episode! 🚀

Additional Resources:

Listen to the original episode!

Learn more about To the Point

Join The ARENA - a CSTG Community!

Connect with Chris on LinkedIn

Chad on LinkedIn

Chad Peterman | CEO | Author

Peterman Brothers Website

Follow PeopleForward Network on LinkedIn

Learn more about PeopleForward Network

Key Takeaways:

Culture is everything. The only real competitive advantage in home services is the culture you build. Guarantees, pricing, and promotions can be copied—culture cannot.
Leadership transitions require long-term vision. Both Kevin and Jonathan emphasized the importance of developing future leaders internally, ensuring they understand the DNA of the company.
Success requires doing what others won’t. Expanding service hours, investing in leadership development, and building a strong internal brand all set businesses apart.
Culture must be defined and reinforced. Whether it’s a documented common service language or a consistent leadership presence, great cultures don’t happen by accident.

Episode 41: Adam Heimlich on custom algorithms, we pour one out for Sizmek, and BonBon justifies its existence.

Marketecture: Get Smart. Fast.

Introduction

The AI-powered Podcast Player