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Reinventing Work in the Restaurant Industry
This chapter delves into the challenges of high turnover rates and the need for reinventing work in the restaurant industry to make it more rewarding. It compares the practices of for-profit and non-profit companies in providing pay, benefits, and a fulfilling workplace environment. The discussion includes the debate around setting a minimum wage for hourly workers, the unique economic model of Kernel, and the rise of a fast-food union in California, emphasizing the importance of better pay and benefits for employees.